Incident Management
Immediately identify owners, investigate details about service or resource components, changes, and dependencies, and trigger incidents from a single portal.
Identify owners
Enable your support team to quickly find service owners and on-call teammates to cut down on time to review or restore.
See everything
Review service details not available in monitoring or ITSM tools like the language it was written in, recent changes, or up and downstream dependencies.
Take action
Trigger an incident in any integrated incident management tool like FireHydrant without having to leave the Cortex platform.
World-class engineering teams rely on Cortex
Our customers do amazing things every day. We’re grateful to play a part in supercharging their already talented teams.
Loved by entire engineering teams
Cortex is loved not only by platform engineers but also across the entire engineering organization, including SREs, security engineers, DevOps, infrastructure professionals, and leadership.
"One of the biggest improvements we’ve seen since implementing Cortex is in our Mean Time to Restore—which we reduced by 67%. Being able to quickly find service information is a small operational change that has enormous impact.”
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