Customers
What our customers are saying
“Cortex lets all our engineers see the quality and reliability of a service they own in one single place, helping us drive best practices across our organization.”
Jonatan Ponzo - Senior Technical Architect
“Cortex was a critical piece of our Log4j mitigation effort. The ability to easily identify owners and correlate Snyk reporting really allowed us to focus on getting patched instead of managing spreadsheets and lists”
Shawn Burke - Distinguished Engineer
“Cortex lets all our engineers see the quality and reliability of a service they own in one single place, helping us drive best practices across our organization.”
Jonatan Ponzo - Senior Technical Architect
“Cortex was a critical piece of our Log4j mitigation effort. The ability to easily identify owners and correlate Snyk reporting really allowed us to focus on getting patched instead of managing spreadsheets and lists”
Shawn Burke - Distinguished Engineer
How Palo Alto Networks tracked and enforced service quality with Scorecards
“The grading system adds a bit of gamification around reliability which in-turn can improve reliability. The culture, or awareness, around reliability has improved since the grading aspect is highly visible and is now out in-front instead of hidden under layers of logs and metrics which can be time consuming and not easily decipherable. This enables engineers and developers to actively check grades and respond to them accordingly improving reliability of a service and the owner's perception and confidence.”
How Pismo built a road to visibility in a complex microservices ecosystem
“Combining Scorecards with dependency graphs allows us to identify where we should prioritise our efforts to improve our services and, consequently, the whole Pismo banking and payments platform. So our squads have a tool that helps them in the decision-making process, providing a basis for choosing backlog activities for the next sprints.”
How Clever standardized service quality across its 500+ services
“Cortex has made it incredibly easy to track the status of migrations across different services and teams. We now have real data on which services are at risk and no longer need to manually check with teams, run scripts, or dig through several tools to find the right data. No one has to go in and update anything manually - it’s all automated and synced with Cortex.”
How ShareChat improved visibility into its services
“Cortex has tremendously helped with the visibility and discoverability of service info. It’s very easy for a new engineer to learn more about the services they own and their downstream dependencies. We can understand what a service is calling, who it’s owners are, and where the documentation lives in one single dashboard.”
