Customers

See how companies like Palo Alto Networks, Pismo, Clever, and ShareChat have solved service complexity with Cortex.
World-class engineering teams rely on Cortex
Testimonials

What our customers are saying

“Cortex lets all our engineers see the quality and reliability of a service they own in one single place, helping us drive best practices across our organization.”

Jonatan Ponzo - Senior Technical Architect

“Cortex was a critical piece of our Log4j mitigation effort. The ability to easily identify owners and correlate Snyk reporting really allowed us to focus on getting patched instead of managing spreadsheets and lists”

Shawn Burke - Distinguished Engineer

“Cortex lets all our engineers see the quality and reliability of a service they own in one single place, helping us drive best practices across our organization.”

Jonatan Ponzo - Senior Technical Architect

“Cortex was a critical piece of our Log4j mitigation effort. The ability to easily identify owners and correlate Snyk reporting really allowed us to focus on getting patched instead of managing spreadsheets and lists”

Shawn Burke - Distinguished Engineer
Case study

How Palo Alto Networks tracked and enforced service quality with Scorecards

Palo Alto Networks is a public cybersecurity enterprise that enables teams to prevent successful cyberattacks. It provides users with a platform featuring advanced firewalls, as well as cloud-based offerings to extend the power of their firewalls to address other security concerns.
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“The grading system adds a bit of gamification around reliability which in-turn can improve reliability. The culture, or awareness, around reliability has improved since the grading aspect is highly visible and is now out in-front instead of hidden under layers of logs and metrics which can be time consuming and not easily decipherable. This enables engineers and developers to actively check grades and respond to them accordingly improving reliability of a service and the owner's perception and confidence.”

Jeremy Guarini - Principal SRE
Case study

How the cloud team at 8x8 gained visibility into service maturity with Cortex

8x8 is a cloud-based platform on a mission to transform the way businesses communicate. Its secure and reliable cloud platform integrates voice, video, chat, contact center, and enterprise-class API solutions to connect people around the world.
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“Cortex is one of those things where it’s like, you’d never know you needed it until you had it. And as soon as you have the service catalog, you’re like, ‘How did we live without this thing?'"

Matthew Gates - Principal Engineer
Case study

How Pismo built a road to visibility in a complex microservices ecosystem

Pismo is a technology company providing an all-in-one processing platform for banking and payments. Large banks, marketplaces, and fintechs use their cloud-native microservices platformto launch next-generation solutions.
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“Combining Scorecards with dependency graphs allows us to identify where we should prioritise our efforts to improve our services and, consequently, the whole Pismo banking and payments platform. So our squads have a tool that helps them in the decision-making process, providing a basis for choosing backlog activities for the next sprints.”

Caio César de Melo e Silva - Tech Manager
Case study

How Clever standardized service quality across its 500+ services

Clever is a digital learning platform for K12 schools--one friendly place for single sign-on, messaging, analytics, and more. The platform is used by 65% of U.S. K–12 schools, with over 22 million students and teachers using Clever to instantly access a world of digital learning.
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“Cortex has made it incredibly easy to track the status of migrations across different services and teams. We now have real data on which services are at risk and no longer need to manually check with teams, run scripts, or dig through several tools to find the right data. No one has to go in and update anything manually - it’s all automated and synced with Cortex.”

Rafael Garcia - Cofounder & CTO
Case study

How ShareChat improved visibility into its services

With over 250 million active monthly users across 15 languages, ShareChat is one of the most prominent Indian social networks. The platform lets users share videos, jokes, songs, and other language-based social content.
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“Cortex has tremendously helped with the visibility and discoverability of service info. It’s very easy for a new engineer to learn more about the services they own and their downstream dependencies. We can understand what a service is calling, who it’s owners are, and where the documentation lives in one single dashboard.”

Sanket - Sr. Software Engineer