Customers

See how companies like Brex, 8x8, Pismo, and ShareChat have solved service complexity with Cortex.
World-class engineering teams rely on Cortex
Testimonials

What our customers are saying

"Cortex lets all our engineers see the quality and reliability of a service they own in one single place, helping us drive best practices across our organization."
Jonatan Ponzo - Senior Technical Architect
“Cortex was a critical piece of our Log4j mitigation effort. The ability to easily identify owners and correlate Snyk reporting really allowed us to focus on getting patched instead of managing spreadsheets and lists”
Shawn Burke - Distinguished Engineer
Case Study

How Brex drove reliability standards with Scorecards and reports

Fintech company Brex offers companies an alternative to traditional banking. Brex provides over 20,000 startups and enterprises with a spend management platform, as well as corporate credit cards, business accounts, and bill pay services. Brex cards are used in more than 100 countries, and the company has processed billions of dollars’ worth of transactions.
Read case study
Read case study

"Prior to Cortex, we had a lot of best practices and standards scattered across our knowledge bases as documentation, but it was impossible to track what services were following the standards that we had defined. It was often the case that incidents would be caused by assumptions that these standards are being followed throughout our software, when in actuality this was not always true, especially for legacy services."

James Russo - Senior Software Engineer
Case Study

How LetsGetChecked doubled deployment frequency and slashed MTTR with Cortex

Pandemic-driven demand for LetsGetChecked's at-home testing and consultation services put significant stress on the systems supporting every click and call. This is how Cortex helped focus and scale a 150 person engineering team.
Read case study
Read case study

“Cortex makes action obvious for devs, helping them stay focused on priorities, and saving me 4-5 hours a week following up. In the case of our Kubernetes migration, the ability to drive timely action cut our projected timeline from 24 months down to 16—enabling us to capture savings 8 months earlier.”

Javier de Vega Ruiz - Chief Software Engineer
Case Study

How the cloud team at 8x8 gained visibility into service maturity with Cortex

8x8 is a cloud-based platform on a mission to transform the way businesses communicate. Its secure and reliable cloud platform integrates voice, video, chat, contact center, and enterprise-class API solutions to connect people around the world.
Read case study
Read case study

“Cortex is one of those things where it’s like, you’d never know you needed it until you had it. And as soon as you have the service catalog, you’re like, ‘How did we live without this thing?'"

Matthew Gates - Principal Engineer
Case Study

How Cortex helps SolarWinds ensure the security and reliability of their latest product

After the 2020 SUNBURST attack, SolarWinds introduced a new "Secure by Design" program to ensure all products meet the highest standards of quality and security. To help ensure the security of their latest observability product, the company turned to Cortex.
Read case study
Read case study

"Cortex helps unite our organization in defining cross-cutting standards of excellence. Using Cortex to provide standards to developers has minimized performance and quality issues, increasing the overall reliability of our products."

Paul Gray - VP of Engineering
Case Study

How Pismo built a road to visibility in a complex microservices ecosystem

Pismo is a technology company providing an all-in-one processing platform for banking and payments. Large banks, marketplaces, and fintechs use their cloud-native microservices platformto launch next-generation solutions.
Read case study
Read case study

“Combining Scorecards with dependency graphs allows us to identify where we should prioritise our efforts to improve our services and, consequently, the whole Pismo banking and payments platform. So our squads have a tool that helps them in the decision-making process, providing a basis for choosing backlog activities for the next sprints.”

Caio César de Melo e Silva - Tech Manager
Case Study

How ShareChat improved visibility into its services

With over 250 million active monthly users across 15 languages, ShareChat is one of the most prominent Indian social networks. The platform lets users share videos, jokes, songs, and other language-based social content.
Read case study
Read case study

“Cortex has tremendously helped with the visibility and discoverability of service info. It’s very easy for a new engineer to learn more about the services they own and their downstream dependencies. We can understand what a service is calling, who it’s owners are, and where the documentation lives in one single dashboard.”

Sanket - Sr. Software Engineer