Customers

"Prior to Cortex, we had a lot of best practices and standards scattered across our knowledge bases as documentation, but it was impossible to track what services were following the standards that we had defined. It was often the case that incidents would be caused by assumptions that these standards are being followed throughout our software, when in actuality this was not always true, especially for legacy services."

“Cortex is one of those things where it’s like, you’d never know you needed it until you had it. And as soon as you have the service catalog, you’re like, ‘How did we live without this thing?'"

“Combining Scorecards with dependency graphs allows us to identify where we should prioritise our efforts to improve our services and, consequently, the whole Pismo banking and payments platform. So our squads have a tool that helps them in the decision-making process, providing a basis for choosing backlog activities for the next sprints.”

“Cortex has tremendously helped with the visibility and discoverability of service info. It’s very easy for a new engineer to learn more about the services they own and their downstream dependencies. We can understand what a service is calling, who it’s owners are, and where the documentation lives in one single dashboard.”