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Introducing Cortex Academy: Your Destination for Engineering Excellence

Cortex

Cortex | May 28, 2025

Introducing Cortex Academy: Your Destination for Engineering Excellence

We're thrilled to introduce Cortex Academy, a learning hub designed specifically for engineering teams aiming to solve real-world challenges with Cortex.

Whether you're a platform engineer, service owner, or engineering leader, Cortex Academy is tailored to support your everyday work and growth.

What Is Cortex Academy?

Cortex Academy is your learning destination for building deep, practical expertise in Cortex. You’ll find courses organized by both use cases and product areas, so content is always relevant to your day-to-day work. Along the way, you’ll also gain a solid foundation in Cortex basics and best practices, making it easier to move faster, align teams, and drive consistency across engineering.

Cortex Academy was released last month and since then: 

  • Hundreds of customers have visited the Academy

  • Learners have accessed over 1,500 pieces of educational material

  • 200 courses have been completed

Designed for the way you learn

No two individuals learn the same way. That’s why Cortex Academy courses are built with variety and flexibility in mind. Each course includes a mix of:

  • Short-form videos that walk through concepts and product features

  • Reflections and thought exercises to connect learning to your current environment

  • Interactive assignments and exercises that build muscle memory

  • Knowledge checks and quizzes to reinforce key takeaways

Whether you prefer to watch, read, reflect, or get hands-on, Cortex Academy meets you where you are, making it easier to learn in a way that sticks.

Course Spotlight: Cortex for Production Readiness

One course we’re especially excited to share is Cortex Solutions: Production Readiness. This course goes beyond feature walkthroughs and gets to the heart of a challenge that every engineering org faces: How do you know your services are truly ready for production?

In this course, you’ll:

  • Reflect on what production readiness means for your organization today

  • Evaluate the standards you currently hold, or wish you held, for all services

  • Learn industry best practices that top teams use to reduce incidents and improve reliability

  • Create a Cortex Scorecard that captures your production readiness criteria and automatically tracks it across services

Whether you’re building out standards for the first time or leveling up your existing process, this course gives you the tools to drive alignment and quality across the board.

Who can access Cortex Academy?

Most courses in Cortex Academy are reserved for Cortex customers. These customer-exclusive courses dive deep into implementation, configuration, and real-world use cases to help teams maximize every aspect of Cortex.

If you’re not yet a customer, the Cortex 101 course is available to all, giving an overview of the platform and the value it brings to engineering organizations. It’s a great way to see Cortex in action and understand how it can support your team.

Live training workshops are still available to Cortex customers. If you're interested in hands-on, instructor-led sessions, reach out to your customer success manager to learn more and schedule a workshop tailored to your needs.

What’s coming next

We’re just getting started. In the coming months, Cortex Academy will continue to grow, with even more ways to learn, engage, and track your progress. Here’s a look at what’s ahead:

  • Badges and points to recognize your progress and celebrate achievements

  • Persona-driven learning paths tailored to your role, so you can focus on what matters most to you

  • New courses built around solutions and use cases, like developer productivity and incident response

Cortex Academy is a place to build expertise, solve real problems, and get the most out of Cortex in the context of your everyday work.

Excited to dive in? Head to Cortex Academy to start learning

Begin your Engineering Excellence journey today