Today marks an exciting milestone not just for Cortex, but for every organization looking to foster a culture of engineering excellence.
Knowing who owns what is one of the hardest and most important challenges for engineering teams. Without clear ownership, incidents take longer to resolve, migrations stall, and enforcing standards becomes nearly impossible.
That’s why we’re excited to announce a groundbreaking new capability for IDPs – our first-of-its kind AI Ownership Predictions model that intelligently recommends owners for services based on your engineering data. Recommendations from the model are surfaced in the new Ownership Report, making it easier than ever to establish accountability and get your internal developer portal up and running in a day.
Why defining ownership is so hard
Defining and maintaining service ownership is challenging, especially as teams evolve, services expand, and organizations grow. Typically, determining who owns a service involves manual effort, including multiple Slack messages, digging through commit histories, or relying on outdated tribal knowledge. These manual processes drain productivity and hinder progress.
Ownership: the foundation of Engineering Excellence
Accountability is key to high performance engineering teams. Clear ownership is the cornerstone for accountability – you want to avoid the tragedy of the commons.
When ownership is outdated or incomplete, critical issues, whether vulnerabilities or incidents, are routed to the wrong teams or get stuck in limbo. This delays progress on solving critical issues and impacts roadmap commitments as these unplanned events take engineers away from their planned work.
Internal Developer Portals (IDPs) are any CTO or VP Engineering’s most powerful tool for driving a culture of excellence and accountability, through the moment a project is created through self service or an org-wide initiative is run through Scorecards: and the foundation of it all is ownership.
Cortex is the only IDP that solves ownership at scale.
One repo, or thousands? Doesn’t matter. Introducing the Ownership Report
The new Ownership Report offers a comprehensive, centralized view to manage service ownership at scale, including:
Bulk assignment and acceptance of ownership recommendations
High-level visibility into ownership gaps
The ability to quickly override or confirm suggested owners
Admins can now efficiently manage and maintain ownership across hundreds or thousands of entities in just a few clicks.
Cortex integrates these ownership predictions across the platform, making ownership a seamless part of your IDP:
Individual entity pages for quick confirmation or updates
Configure entities sections for ongoing adjustments as you edit other entity data
During the import entities flow, so you can claim services as you bring them into the catalog
Accelerating any engineering initiative
With clear ownership, your organization can accelerate crucial engineering initiatives including:
Speed incident response: Quickly surface responsible teams when incidents occur, even for services missing explicit ownership. This reduces triage time and MTTR.
Improving developer self-service: Accurate ownership powers better service discovery and documentation via the Catalog, helping developers unblock themselves instead of chasing down answers.
Support golden paths: When ownership is correctly attributed, teams are automatically looped into lifecycle workflows like scaffolding, golden paths, and scorecard adoption.
Ensure org-wide standard compliance via Scorecards: Accurate ownership is foundational to enforcing SLOs, tagging, monitoring, and more. The prediction model ensures standards aren’t blocked by missing data.
Reduce tech debt and zombie services: Identifies orphaned services by flagging missing owners, enabling cleanup, reassignment, or deprecation.
Ready to see who owns what?
The AI Ownership Predictions model and Ownership Report are currently available in beta. To gain early access and see these powerful features in action, please reach out directly to your Customer Success Manager.
Want a closer look first? Join us at our Summer Scoop Launch Party Virtual Event on May 29th, or schedule a personalized demo to learn more.
From "Who owns this?" to "We’ve got it covered", Cortex has you covered in minutes.
